Institute of English, University of Lodz

memoQ installation and activation guide


Revision 1.0 by Michal Kornacki


This guide is to help students at the Institute of English to install and activate an instance of memoQ using CAL server licence. The licence can be obtained by contacting Michal Kornacki, the memoQ coordinator for the Institue of English.

About Kilgray

Kilgray is the world’s fastest growing translation technology vendor. The company was established in 2004 by three Hungarian language technologists who previously worked on machine translation, spell checking and other language technology projects but shared a passion for human translation. They gathered the know-how for collaborative translation through working for a publishing company that published Microsoft Press books in Hungarian. Together with other collaborators scattered nationwide, they managed to translate, review, print and publish these books within two months. This experience contributed significantly to Kilgray’s success.
The company spent the first four years working on the technology and made its large-scale debut in 2009. Today, Kilgray has eight offices in seven countries – Hungary, the United States, the United Kingdom, Germany, France, Portugal and Poland – and its staff has the best track record in the industry. Kilgray’s staff brings decades of experience from the design and marketing of other translation tools such as Lionbridge Freeway™, Idiom Worldserver™, SDL Trados™, or SDL Passolo™. Kilgray’s development team is headed by renowned Microsoft professionals who have also authored several books on Microsoft technology.
Kilgray is the only translation technology company with a bottom-up approach. We believe that language service providers can only introduce technology that translators also enjoy using, and we believe that enterprises can only be satisfied users of technologies that address the needs of language service providers and freelance translators alike.

memoQ licence legal notice

Educational institutions can use an unlimited number of memoQ licenses for educational purposes, free of charge. The student licence does not allow to use the software for commercial purposes.

Student discount. All students taking course in memoQ are entitled to buy full freelance edition (translator pro) of memoQ with student discount. Please contact your memoQ coordinator more more details or visit Kilgray website and learn more.

How to obtain a 1-year student licence?

All students participating in a course involving the use of memoQ at the Faculty of Philology are entitled to obtain 1-year student licence for educational (not commercial) use.

The licence is granted free of charge, provided the student agrees to share their data (name, surname, e-mail address) with Kilgray, the company behind memoQ. Kilgray will use the data only for marketing purposes (i.e. the company will occasionally send information on its products and deals to the subscribed users). The data will not be shared otherwise.

In order to obtain the licence a student should give their consent for Kilgray to use their e-mail for marketing purposes either by entering their data and signature on a memoQ licence list provided by their trainer during class, or to download and fill out THIS form, print and sign it, and then present it to the memoQ coordinator.

The licence will be generated on the basis of the data provided, therefore one has to make sure the data provided is correct.

Contact Michal Kornacki (room 4.09, check for office hours on the IA website) for more details.

System requirements

Operating system

Windows XP, Windows Vista, Windows 7, Windows 8 Pro, Windows 8.1, Windows 10
Runs on iMac and MacBook computers in a virtual Windows machine (e.g. VMWare Fusion or Parallels).
32-bit and 64-bit operating systems are both supported.
.NET Framework Version 3.5 SP1 required
Note: .NET Framework is not installed by default on Windows 8. You need to install the .NET Framework 4 Client Profile.


512 MB required, 1 GB or more recommended

Hard disk space

110 MB (not including the .NET Framework)

Screen resolution

1024×768 pixels is required; 1280×800 pixels or higher is recommended.
Note: When you run memoQ on 120 dpi, you may encounter screen resolution problems and some dialogs may not be displayed correctly.
Note: 125%+ display scaling is not supported.

Other software

Microsoft Office is not required to work with DOC, XLS, RTF, DOCX, XLSX, and PPTX files.
Microsoft Office 2013 is supported.
Note: If you do not have MS Office installed on your computer, Aspose is used by default to create a preview for the MS Office formats

What is needed?

In order to install memoQ one needs a memoQ installer (to be downloaded from HERE or HERE) and Microsoft .NET framework 3.5 (memoQ will install this package, if missing, automatically if the computer is connected to the Internet. Alternatively, version 4.0 can be downloaded from HERE for manual install).

Installation guide

Start memoQ installation by double clicking the setup file. A setup wizard will pop up.

Hit Next.

A licence agreement window will pop up. Read the licence, select “I accept the agreement” and hit Next.

Select destination location of the memoQ installation. For most users this should be left unchanged. Change the path only on your own responsibility. Hit Next.

Select additional tasks. It is suggested to leave the settings as they are.

Hit Next.

The setup now will install memoQ on your computer.

Hit Finish when it is done.

Voila, memoQ is installed on your computer. If you have obtained your own licence, you may proceed to activation.


All student licences distributed by the Institute of English are activated thorough a memoQ server at the Faculty of Philology, University of Łódź.

Our server’s IP address is:

Each memoQ instance is activated using CAL server. In order to activate a student needs to provide the server’s IP address, individual username and password.

Please find detailed description below:

Start memoQ and wait for activation wizard to pop up.

Hit OK.

Hit Next.

Select “ I wish to use CAL through the internal network”. Hit Next.

Now it is the time to set up the server connection. Hit Configure.

Type in the CAL server IP address: and hit Test.

memoQ will connect to the server and ask you for your username and password. Type in both of them and hit Next.

Hit Yes in order for memoQ to store your username and password for the future.

Now you will see your licence summary (what edition you are runnung – it should read „translator pro”).

Hit Next.

Hit Finish to close the activation wizard.

When memoQ starts, adjust few more settings according to your preferences (layout, non-printable characters visibility, Language Terminal account, machine translation access, terminology resources).

Additional settings

will be added soon

Consent form

Please follow this LINK to download the form to be used in order to obtain the licence for memoQ.